Friday, 20 August 2010 11:50
6 February 2012 - 6/02/2012
Increased usage of the internet by both consumers and businesses has led most marketing teams to develop some type of official websites for their businesses. Besides creating such websites which are used as promotion tool for the business, marketers have changed the meaning and use of many tools with the passage of time, as a result of remarkable evolution in technology. The means, Medias that were used as a way of communication, entertainment, and interaction etc. in former times, now marketers are making maximum use of these mediums as effective promotional tools. Internet is a blessing of IT which led the world to become a global village. Distances between two persons/entities in different corners of the world are omitted just because of the internet. More and more businesses are making sure their presence on the internet. And marketing teams are organized and trained to perform promotional activities online as well.
The basic and main responsibilities of modern marketing teams are to create maximum awareness about their business, offerings, provide maximum information about them, deal with queries made by customers. Marketers need to be very careful while providing customers with information as customers are savvy now. They need to establish good relationships between the company and its customers and for this purpose they need to enable themselves to maintain continuous interaction with their customers. As a matter of fact, it seems to be impossible to have interaction with the customers as well as attract potential customers from all over the world. But, social networking has made it possible for marketers to promote their business, brands and ensure timely interaction with their existing and potential customers located anywhere in the world.
FaceBook is one of the social networking websites. It was used as a time passing activity in earlier times. As more and more companies are focusing and trending their businesses to serve the needs of "Generation Y", so they needed a platform where they can have interaction with such youngsters and overall market they are willing to target or attract. FaceBook provided such platform to the businesses. FaceBook is one of the most commonly used social networking site all over the world. Businesses can promote their existing and new brands all over the world. Any business having website is also supposed to be present on different social sites like FaceBook, Twitter, Linked in etc.
Businesses can post relevant and useful information, new and attractive features, images, videos, events etc. on FaceBook and let its customers to comment on them, have discussions about and ask anything related to them if they get any kind of ambiguity about their offerings. Marketers should ensure an easy and convenient way of interaction with customers on FaceBook. All they need to do is that to create pages, communities, groups, ads as well as to post blogs on FaceBook containing information and contents of their business. Pages and groups on FaceBook is most easiest way of interaction with customers. Once they have created a group or page of their business on FaceBook, they just need to do it viral. More and more FaceBook members "Likes" your pages or "Joins" the groups or causes created by you, it ensures the enlargement of your social circle on FaceBook. Which ultimately means that you are dealing with, providing latest information regarding your offerings and maintaining effective CRM in cheaper way? Subscription and Placement of ads on FaceBook is also very common way of attracting potential customers as well as retaining older ones. These ads are also used as a reminder tool about your business.
These kind of promotional activities on such social websites is considered most effective and cheaper way because you can interact with and communicate your message to a large number of people and the larger number of customers means low cost of exposure per customer. This is one of the latest techniques used by businesses to promote their offerings.
FaceBook have more than 500 million active users from wich 50% are logging on Facebook every day. Having several options when creating your FaceBook Ad, you can target it directly to your potential customers.
6 February 2012 - 6/02/2012
Comments
many people does not know about the potential of facebook for them this article is a good source.
I learn how it works ...thanks for sharing.